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Hot Tea Month at Bigelow

As Bigelow’s Customer Service manager, each January my Call Center and Customer Service staffs and I promote events in our Fairfield location all month long to celebrate January being Hot Tea Month. Some of the fun things we did this year included weekly emails of fun tea trivia and facts, having a blind tea taste challenge and creating a Bigelow crossword puzzle for employees to fill out for the chance to win some great prizes. We also served fruit platters one day in the kitchens throughout the building so that employees could enjoy a healthy afternoon snack with their favorite cup of tea.

The culmination of all these fun events is the hosting late in the month of an annual afternoon tea party for all employees. The afternoon tea is held in the building’s cafeteria. The serving tables are covered with white linen tablecloths and decorated with beautiful flower arrangements. The members of Customer Service and the Call Center help to serve the tea and the food. This year the menu consisted of cucumber sandwiches, sweet and savory ham sandwiches, scones with cream and jam, raspberry cookies and chocolate cookies with White Chocolate Kisses glaze. A wide selection of Bigelow teas was offered, including black and herbal teas, green teas, Novus, organic teas and of course, our 2 new Valentines teas, Sweetheart Cinnamon and White Chocolate Kisses. The staff also offered herbal iced tea and Constant Comment Punch. Before the event concluded, a raffle was held, where the lucky winners were the recipients of the decorative flower arrangements.

Bigelow’s Boise and Louisville locations also celebrated Hot Tea Month with tea parties and raffle prizes for their employees. January being Hot Tea Month is certainly a terrific way for the Bigelow Company to celebrate tea and share in fellowship, food and fun!

J David Silva
Customer Service Manager

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